Cardigan & Coats

Support

Quastions about your order?

Do you offer free shipping?

Yes — free shipping is included on every order, because that's how it should be. No minimum spend, no codes needed.

How can I track my order?

Once your order is confirmed, you'll receive an email with your order number and tracking details. You can follow your delivery every step of the way.

What is your return policy?

You're welcome to return items within 30 days of receiving them.

  • Return shipping costs are the buyer's responsibility
  • Approved refunds are issued to your original payment method

What payment methods do you accept?

We accept Visa, Mastercard, Apple Pay, Google Pay, and Shop Pay — all processed securely at checkout.

Will I receive a confirmation email?

Yes — a confirmation will be sent to your inbox as soon as your order is placed. If you don't see it, check your spam folder or reach out to us directly.

I have an issue with my order. How can I contact you?

We're here to help. Reach out via our Contact Page or email us directly — we aim to respond within 24 hours.

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Our Policy's

  • American Express
  • Apple Pay
  • Google Pay
  • Maestro
  • Mastercard
  • Shop Pay
  • Union Pay
  • Visa

© 2025, Oliver & Grace Sydney